Privacy & Cookies
Who we are
aeropick is a brand operated by W&T, a company registered in France under SIRET 10029524500011. We design and produce objects at the intersection of music and architecture.
For any question regarding this policy, contact us at: hello@aeropick.com
What data we collect and why
When you register your interest or fill in a contact form, we collect:
- First name, last name, email address
- Your product and finish preferences (optional)
- Your professional information (optional, for professional enquiries)
This data is collected solely to respond to your request, keep you informed about aeropick product launches and upcoming editions, and manage our relationship with you.
We do not sell your data. Ever.
Legal basis for processing
Under the GDPR (General Data Protection Regulation), we process your data on the basis of your consent, given when you submit a form.
You may withdraw your consent at any time by contacting us at hello@aeropick.com.
How long we keep your data
We retain your data for a maximum of 3 years from the date of your last interaction with us. After this period, your data is permanently deleted.
Who has access to your data
Your data is processed internally by the aeropick team. It may be shared with the following third-party service providers, solely for the purpose of operating our communications:
- Klaviyo, email marketing platform (United States). Klaviyo processes personal data on our behalf under a Data Processing Agreement.
- Shopify, e-commerce platform and website infrastructure (Canada). Shopify processes personal data on our behalf in accordance with applicable GDPR requirements.
We do not share your data with any other third party, advertiser, or data broker.
International data transfers
Some of our service providers may process personal data outside the European Economic Area. Where this occurs, appropriate safeguards are applied in accordance with applicable data protection law, including the European Commission's Standard Contractual Clauses or other legally recognised transfer mechanisms.
Your rights
Under GDPR, you have the right to:
- Access the data we hold about you
- Correct any inaccurate data
- Request deletion of your data
- Object to processing
- Request portability of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@aeropick.com. We will respond within 30 days.
If you believe your rights have not been respected, you may lodge a complaint with the French data protection authority:
CNIL — Commission Nationale de l'Informatique et des Libertés
www.cnil.fr
Cookies
What is a cookie?
A cookie is a small file stored on your device when you visit a website. It allows the site to remember certain information about your visit.
What cookies does aeropick use?
| Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality — the site cannot work without these | Session |
| Analytics | Understanding how visitors navigate the site (anonymous data) | 13 months |
| Preferences | Remembering your language or region | 12 months |
We do not use advertising or tracking cookies. We do not use Meta Pixel, Google Ads, or any retargeting technology.
Managing your cookies
You can accept or refuse non-essential cookies when you first visit the site. You can change your preferences at any time by clicking "Cookie settings" in the footer.
Your browser settings also allow you to block or delete cookies at any time.
Security
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. No transmission over the internet is 100% secure, but we do our best.
Changes to this policy
We may update this policy from time to time. The date at the top of this page indicates when it was last revised. We will notify registered users of any significant changes by email.